FAQs

How long will it take to receive order?

All orders are shipped out within 7 days. Your shipping option will determine when you receive it.

Should I choose beard balm or oil? Which is best?

Beards need daily attention and care to grow healthy and strong. Our products are made with all natural and organic ingredients however, if you live in a climate that is extremely hot or cold, the oil is highly recommended.

How long will the products last?

This depends on the length of your beard and the frequency of use. It is recommended to use after showering and washing face.

Can I use both together?

Yes, however, if you choose to it is suggested to apply the balm first.

What do I do if I receive damaged products?

Please immediately notify the company via email. You will then be instructed how to return the product to us COD. We will immediately send out a replacement.

What are your shipping methods?

USPS and Fed Ex.

What are your shipping/ handling fees?

The shipping/handling costs are $4.00 for purchases $9.50 – $20.00, $8.00 for purchases $20.01 – $50.00, and FREE for purchases $50.01 or greater. You will be contacted via email for shipping costs on all orders outside the U.S.

What is your return policy?

We are guaranteed to provide 100% customer satisfaction. If, your products are damaged in any way when received, notify us immediately via email. You will be instructed how to return the damage item and a replacement will be sent out.